About Us

Carolina Pet Services

About Us Page

We built the foundation of our company on a simple philosophy: "Exceed expectations, with dignity, respect and understanding on a personal level." By taking the time with each client to explain our services, our procedures and the options available to them, we instill confidence and comfort in what we do. We can never forget that the service aspect of our business is so very important and as a result, we strive to accommodate every need. We understand that dealing with the loss of a pet is a painful experience and that this process is an important part of accepting that loss.

Certification

Although the State of NC does not require certification or regulate Pet Crematories, Steve feels that it is important enough in his operation for him to receive this training and certification through other means. By acquiring the certification as a Crematory Operator, Steve demonstrates his professionalism and his commitment to the proper aftercare of your pet.

IAPCC Member

Our membership in the International Association of Pet Cemeteries and Crematories (IAPCC) sets us apart from others. We have a strict code of ethics we must follow as well as training requirements to maintain our membership. This ensures your pet receives the utmost care and respect throughout the cremation process.

Code of Ethics

We, as a member of the INTERNATIONAL ASSOCIATION OF PET CEMETERIES AND CREMATORIES, engaged in the business of owning, operating and developing pet cemeteries and other activities incident thereto, and mindful of the duty which our industry bears to the public, and for the purpose of proclaiming our ideals for the benefit and the protection of the public, our employees, ourselves and our Association, do hereby accept the following Code of Ethics of the INTERNATIONAL ASSOCIATION OF PET CEMETERIES.

We believe that in all of our business dealings the following to be fair and equitable principles and practices and we subscribe thereto:

  1. We pledge to uphold the highest standard, always striving to raise the level of the profession.
  2. We will perform all services in a dignified manner showing the compassion, sympathetic understanding, and genuine concern required.
  3. We will respect the confidence of every family served.
  4. We will never mix ashes, misrepresent an individual cremation, or return to the owner anything more or less than their pet's ashes.
  5. We will not pay any commission, renumeration or gratuity to others for referrals, contacts or business.
  6. We will not use any method of advertising, sales presentation or persuasion which conceals, evades, or mis-states a material fact.
  7. We will comply with all federal, state and local laws.
  8. We will maintain our own individual price policy.
  9. We will maintain adequate financial records.